Debts & Loans
Support
Write to us: prodocik@gmail.com. We reply within two business days.
Frequently asked questions
- Where are my records stored? Only on your iPhone and in its iCloud or computer backup; on Android, on your phone and, if backup is turned on, in the Android backup in your Google account. There is no server for your debt records.
- How do I move data to a new phone? Restore the new iPhone from the old one’s backup — the records move together with the app. Pro also offers CSV export.
- How do I move data to a new Android phone? If Android backup is turned on on the old phone, sign in to the same Google account while setting up the new phone and restore your data from the backup, then install the app from RuStore — the notebook is restored with it. Pro also offers CSV export.
- The person did not receive the reminder. The app never sends anything by itself: “Remind” opens the Share sheet with a ready-made text, and you send it — in any messenger.
- How do I cancel Pro? iOS Settings → your name → Subscriptions. Your records are kept when Pro expires. Free allows up to 3 people and 10 records per person; adding beyond these limits, CSV export and premium avatars require Pro. Existing records remain available.
- How do I cancel Pro on Android? In the RuStore app: Profile → Subscriptions → “Debts & Loans” → Cancel subscription. Pro stays until the end of the paid period, and your records are kept. Terms are in the public offer.
- How do I restore a purchase on Android? Sign in to RuStore with the same account you used to buy Pro and tap “Restore purchase” on the Pro screen or in the app’s profile.
- How do I delete all data? Profile → “Delete all data”. This cannot be undone; export is offered first.